Shipping Policy

We ship fresh, scratch-made vegan meals and raw #JUICEBAE cold-pressed juice to all 50 states, Washington, D.C., and Puerto Rico — packed to arrive cold.

How we pack. Every order is prepared fresh and packed chilled in insulated boxes with cold packs to hold a safe temperature in transit. Please refrigerate perishable items as soon as they arrive.

Where we ship & what it costs. Shipping is calculated by delivery region and order weight, and the exact rate is shown at checkout before you pay. We ship to three U.S. regions:

• Western states (CA, AZ, CO, ID, MT, NV, NM, OR, UT, WA, WY) — our lowest chilled rates, with an Express option available.
• Central states (TX, IL, MI, MN, MO, TN, and neighboring states).
• Eastern states (NY, NJ, PA, FL, GA, NC, MA and neighboring states, plus AK, HI, and PR).

Rates rise with order weight, from a single meal up to a full weekly box. International orders, where eligible, are quoted by the carrier at checkout.

Where we can’t ship food. For now, we don’t ship food to U.S. territories or to military addresses — that means Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, and any APO, FPO or DPO address. Our meals travel chilled, not frozen, and we can’t get them to those addresses cold enough, fast enough — so we’d rather tell you plainly than send you food we can’t stand behind. Puerto Rico, Alaska and Hawaii we do ship to. Shelf-stable H’Urban Apothika supplements can go to all of these places, and a supplements-only order will quote a rate at checkout as usual.

When we ship. To keep perishable orders out of weekend transit, we ship early in the week on fast, temperature-controlled carrier service. You’ll receive tracking as soon as your order is on its way. Delivery timing can vary by region and carrier.

Local Los Angeles delivery & pickup. In the LA area we also offer local courier delivery, and you’re always welcome to pick up at the café — 6208 W 87th St, Los Angeles, CA 90045, in Westchester near LAX.

Delays & problems. We can’t control carrier delays, but we stand behind every order. If your package arrives late, warm, or damaged, email info@bveats.com within 24 hours and we’ll make it right (see our Refund Policy).

Questions before you order? Email info@bveats.com.